Privacy

Data protection
Responsible for the data processing is:
Herbert Adelsberger
Ramingtal 85
4442
Kleinraming
+43 7252 32030
office@adelsberger-holz.at

We appreciate your interest in our online shop. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.

1. Access data and hosting
You can visit our website without giving any personal information. Each time a web page is called, the web server merely automatically stores a so-called server log file, which is e.g. contains the name of the requested file, your IP address, the date and time of the retrieval, the amount of data transferred and the requesting provider (access data) and documents the retrieval.

These access data are evaluated exclusively for the purpose of ensuring a trouble-free operation of the site as well as the improvement of our offer. In accordance with Art. 6 para. 1 sentence 1 lit. f DSGVO the preservation of our legitimate interests, which predominate in the context of a weighing up of interests, in a correct presentation of our offer. All access data will be deleted no later than seven days after the end of your page visit.

Hosting services by a third party
Within the framework of a processing on our behalf, a third party provider provides the services for hosting and displaying the website. This serves to safeguard our legitimate interests, which are predominantly justified in the interests of weighing up our interests, in order to correctly present our offer. All data collected as part of the use of this website or in the forms provided in the online shop as described below will be processed on its servers. Processing on other servers takes place only in the framework explained here.

This service provider is located within a country of the European Union or the European Economic Area.

2. Data collection and use for contract execution, contacting
We collect personal information if you voluntarily disclose it to us as part of your order or when contacting us (for example, by contact form or e-mail). Obligatory fields are marked as such, since in these cases we need the data for contract processing or to process your contact and you can not send the order or the contact without their specification. The data collected is shown in the respective input forms. We use the data communicated by you in accordance with Art. 6 para. 1 sentence 1 lit. b DSGVO for contract handling and processing of your inquiries. Insofar as you consent to this pursuant to Art. 6 para. 1 sentence 1 lit. If you have issued a DSGVO by choosing to open a customer account, we will use your data for the purposes of customer account opening. After completion of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after expiry of the tax and commercial retention periods, unless you have expressly consented to a further use of your data or we reserve the right to further data use, the is legally permitted and about which we inform you in this statement. The deletion of your customer account is possible at any time and can be done either by a message to the contact option described below or via a designated function in the customer account.

3. Data transfer
For fulfillment of the contract pursuant to Art. 6 para. 1 sentence 1 lit. b DSGVO, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the order process, we will forward the payment data collected to the payment institution responsible for the payment and any payment service providers commissioned by us to the selected payment service. In part, the selected payment service providers collect these data themselves, as long as you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. In this respect, the privacy policy of the respective payment service provider applies.

The same applies to the data transfer to our manufacturers or wholesalers in the cases in which they take over the shipping for us (third-party business).

Data transfer to shipping service provider
Insofar as you have given us your express consent during or after your order, we will give you consent pursuant to Art. 6 para. 1 sentence 1 lit. a DSGVO forward your e-mail address and telephone number to the selected shipping service provider so that they can contact you before delivery for the purposes of delivery notification or coordination.

The consent can be withdrawn at any time by sending a message to the contact option described below or directly to the shipping service provider at the contact address listed below. After revocation, we will delete your data for this purpose, unless you have expressly consented to a further use of your data or we reserve the right to further data use, which is permitted by law and about which we inform you in this statement.

DPD Direct Parcel Distribution Austria GmbH
Working lane 46
2333
Leopoldsdorf

Data transfer to collection companies
For fulfillment of the contract pursuant to Art. 6 para. 1 sentence 1 lit. b DSGVO we pass on your data to a commissioned collection agency, as long as our payment claim has not been settled despite the previous reminder. In this case, the claim is collected directly by the collection agency. In addition, the disclosure of the preservation of our legitimate interests, which prevail in the context of a weighing up of interests, in an effective assertion or enforcement of our payment claim in accordance with Art. 6 para. 1 sentence 1 lit. f DSGVO.

4. E-mail newsletter
E-mail advertising with registration for the newsletter
If you subscribe to our newsletter, we will use the data required or separately provided by you to regularly send you our e-mail newsletter based on your consent in accordance with Art. 6 para. 1 sentence 1 lit. to send a DSGVO.

Unsubscribing from the newsletter is possible at any time and can be done either by a message to the contact option described below or via a dedicated link in the newsletter. After unsubscribing, we will delete your e-mail address, unless you have expressly consented to the further use of your data or we reserve the right to further data usage, which is permitted by law and about which we inform you in this statement.

5. Integration of the Trusted Shops Trust Badge
To display our Trusted Shops quality seal and any collected reviews and to offer the Trusted Shops products for buyers after placing an order, the Trusted Shops Trustbadge is included on this website.

This serves to safeguard our legitimate interests, which are predominantly justified in the context of a weighing up of interests, for optimal marketing through the provision of safe shopping in accordance with Art. 6 para. 1 sentence 1 lit. f DSGVO. The Trustbadge and the services advertised with it are offered by Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne. The Trustbadge is provided as part of a order processing by a CDN provider (Content Delivery Network). Trusted Shops GmbH also uses service providers from the USA. An adequate level of data protection is ensured. Further information on the data protection of Trusted Shops GmbH can be found here.

When the Trustbadge is called, the Web server automatically saves a so-called server log file, which also contains your IP address, date and time of the call, transferred data volume and the requesting provider (access data) and documents the call. Individual access data is stored for analysis of security issues in a security database. The logfiles are automatically deleted no later than 90 days after creation.

Additional personal data will be transferred to Trusted Shops GmbH if you decide to use Trusted Shops products after completing an order or if you have already registered for use. The contractual agreement between you and Trusted Shops applies. For this purpose, an automatic collection of personal data from the order data takes place. Whether you are already registered as a buyer for product use is automatically checked against a neutral parameter, the one-way, hashed e-mail address. The e-mail address will be converted into this hash value, which is not to be decrypted for Trusted Shops, prior to transmission. After checking for a match, the parameter is automatically deleted.

This is for the fulfillment of our and Trusted Shops' predominant legitimate interests in the provision of each coupled to the specific order buyer protection and the transaction valuation services acc. Art. 6 para. 1 sentence 1 lit. f DSGVO required. Further details, including the objection, can be found in the Trusted Shops Privacy Policy above and in the Trustbadge.

6. Cookies and web analytics
In order to make the visit of our website attractive and to allow the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to safeguard our legitimate interests, which predominate in the context of a weighing up of interests, in an optimized presentation of our offer in accordance with Art. 6 (1) sentence 1 lit. f DSGVO. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, ie after closing your browser (so-called session cookies). Other cookies remain on your device and allow us to recognize your browser the next time you visit it (persistent cookies). The duration of storage can be found in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and individually decide on their acceptance or exclude the acceptance of cookies for specific cases or in general. Each browser differs in the way it manages the cookie settings. This is described in the Help menu of each browser, which explains how to change your cookie settings. These can be found for the respective browser under the following links:
Internet Explorer ™: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
Safari ™: https://support.apple.com/en-us/guide/safari/sfri11471/12.0/mac/10.14
Chrome ™: https://support.google.com/chrome/answer/95647?hl=en&hlrm=en
Firefox ™ https://support.mozilla.org/en/kb/cookies-allow-and-dispose
Opera ™: https://help.opera.com/latest/web-preferences/#cookies

Failure to accept cookies may limit the functionality of our website.

Use of Google Analytics for web analytics
Insofar as you consent to this pursuant to Art. 6 para. 1 sentence 1 lit. a DSGVO, this website uses Google Analytics (Universal and GA4) for the purpose of website analysis. The Web analytics service is an offer of Google Ireland Limited, a company incorporated and operated under Irish law and located at Gordon House, Barrow Street, Dublin 4, Ireland. (Www.google.de). Google (Universal) Analytics uses methods that allow you to analyze the use of the website, such as cookies. The automatically collected information about your use of this website is usually transmitted to a Google server in the USA and stored there. By activating IP anonymisation on this website, the IP address will be shortened prior to transmission within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. The anonymized IP address provided by Google Analytics within the framework of Google Analytics will generally not be merged with other data provided by Google. After purpose and end of the use of Google Analytics by us, the data collected in this context will be deleted.

For better analysis and continuous improvement of this website, we have activated the Google Analytics report on performance based on demographic characteristics and interests (Google Signals). In the Google Analytics reports, web analysis data is broken down according to demographic characteristics and interests. To collect this data, Google uses third-party cookies (e.g. DoubleClick cookies) and uses your Google advertising ID to recognize you across different devices. You can prevent this collection by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent future collection of your data when you visit this website: Disable Google Analytics.

This website also uses the Google remarketing function with the purpose of reaching visitors via remarketing campaigns with interest-based advertising at a later point in time in the Google advertising network. For this purpose, our website or your browser stores cookies (maximum validity 140 days) on your end device. These enable us and the Google system to recognize visitors when they visit a website in the Google advertising network. As a user, you have the option of deactivating the use of personal advertising by Google by visiting the Google deactivation page at https://adssettings.google.com/authenticated or by setting an opt-out cookie.

To the extent that information is transferred to and stored on Google's servers in the United States, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. As a result of this agreement between the US and the European Commission, the latter has established an appropriate level of data protection for companies certified under the Privacy Shield.

You can revoke your consent at any time with future effect by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de. This prevents the collection of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google.

As an alternative to the browser plug-in, you can click on this link to prevent the collection by Google Analytics on this website in the future. An opt-out cookie is stored on your device. If you delete your cookies, you will be asked to give your consent again.

7. Online Marketing
Google Ads Remarketing
Google Ads promotes this site on Google's search results and third party websites. Insofar as you give us your consent in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO, Google's Remarketing Cookie is set when visiting our website, which automatically enables interest-based advertising by means of a pseudonymous CookieID and based on the pages you visit. After the expiration and end of the use of Google Ads Remarketing by us, the data collected in this context will be deleted.

Additional processing will only take place if you have consented to Google linking your web and app browsing history to your Google Account and using information from your Google Account to personalize your ads on the web see. In this case, when you log in to Google during the page visit of our website, Google will use your data with Google Analytics data to create and define audience lists for cross-device remarketing. To do this, Google will temporarily associate your personal information with Google Analytics data to create audiences.

Google Ads is an offer made by Google Ireland Limited, a company incorporated and operated under Irish law and located at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.com). To the extent that information is transferred to and stored on Google's servers in the United States, the American company Google LLC is certified under the EU-US Privacy Shield.
A current certificate can be viewed here. As a result of this agreement between the US and the European Commission, the latter has established an appropriate level of data protection for companies certified under the Privacy Shield.

You may revoke your consent at any time with future effect by disabling the remarketing cookie through this link. In addition, you can inform yourself about the setting of cookies and make adjustments to the Digital Advertising Alliance.

Google reCAPTCHA
For the purpose of protection against misuse of our web forms and against spam, we use the Google reCAPTCHA service as part of a few forms on this website. Google reCAPTCHA is an offer made by Google Ireland Limited, a company registered and incorporated under Irish law and located at Gordon House, Barrow Street, Dublin 4, Ireland. (Www.google.de). By checking a manual entry, this service prevents automated software (so-called bots) from performing abusive activity on the site. In accordance with Art. 6 para. 1 sentence 1 lit. f DSGVO the preservation of our legitimate interests in the protection of our website against misuse as well as a trouble-free presentation of our online presence.
Google reCAPTCHA uses a code embedded in the website, a so-called JavaScript, as part of the review methods that allow an analysis of the use of the website by you, such as cookies. The automatically collected information about your use of this website, including your IP address, is usually transmitted to and stored by Google on servers in the United States. In addition, other cookies stored by Google services in your browser are evaluated by Google reCAPTCHA.
A readout or storage of personal data from the input fields of the respective form does not take place.
To the extent that information is transferred to and stored on Google's servers in the United States, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. As a result of this agreement between the US and the European Commission, the latter has established an appropriate level of data protection for companies certified under the Privacy Shield.
You can prevent the collection by Google of the data generated by the JavaScript or the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google, by executing in your browser settings of JavaScripts or the setting of cookies. Please note that this may limit the functionality of our web site for your use.
More information about Google's privacy policy can be found here.

 

8. Facebook Pixel

Within our online offer we use the so-called "Facebook pixel" of the social network Facebook, which is operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA, or if you are resident in the EU, Facebook Ireland Ltd. , 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook"), for remarketing purposes and to form custom audiences and measure Facebook conversions.

The purpose of these functions is to present interest-based advertising ("Facebook Ads") to visitors to this website when they use the social network Facebook. Via the remarketing function of the Facebook pixel embedded in this website, a direct connection to the Facebook servers is established when our site is accessed. This transmits to the Facebook server that you have visited this page. Facebook will process this information, assign it to your Facebook account if necessary and use it to generate interest-based advertising.

Furthermore, the behavior of website visitors can be tracked through the aforementioned Facebook functions after they have clicked on a Facebook ad to reach our website. This enables us to analyze the effectiveness of Facebook ads for statistical and market research purposes and to optimize them in the future.

The cookies set by the Facebook pixel and the data collected from them are anonymous to us as the operator of this website and we cannot use them to draw conclusions about the identity of our website users. However, the data is stored and processed by Facebook, which means that a connection to your Facebook profile can be established and the data can be used for our own advertising purposes, as set out in Facebook's privacy policy. This allows Facebook to serve ads both on Facebook and on third-party websites. We have no control over how this data is used.

For more information on protecting your privacy, see Facebook's privacy policy: https://www.facebook.com/about/privacy/.

You can also opt out of custom audience remarketing in the Ads Settings section at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. You must first log in to Facebook. If you do not have a Facebook account, you can suppress usage-based advertising from Facebook on the European Interactive Digital Advertising Alliance website: http://www.youronlinechoices.com/de/praferenzmanagement/.

9. Social Media PlugIns
Using social plugins from Facebook, Google using the Shariff solution.

On our website social buttons are used by social networks.

This serves to safeguard our legitimate interests, which predominate in the context of a weighing up of interests, in the optimal marketing of our offer pursuant to Art. 6 (1) sentence 1 lit. f DSGVO. To increase the protection of your data when visiting our website, these buttons are not fully integrated as plugins, but only by using an HTML link in the page. This integration ensures that when you call up a page of our website that contains such buttons, no connection with the servers of the provider of the respective social network is established.

If you click on one of the buttons, a new window of your browser opens and calls up the page of the respective service provider on which you can enter (for example, after entering your login data). You can press the Like or Share button.

Purpose and extent of the data collection and the further processing and use of the data by the providers on their pages as well as a contact option and your related rights and settings options to protect your privacy, please refer to the privacy policy of the provider.
https://www.facebook.com/policy.php
https://developers.google.com/+/web/buttons-policy

Youtube video plugins
On this website content from third party providers are included. This content is provided by Google ("Provider").
YouTube is an offer of Google Ireland Limited, a company registered and operated under Irish law and located at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.com).

For videos from Youtube, which are included on our site, the advanced privacy setting is enabled. This means that no information is collected and stored on Youtube by website visitors, unless they are playing the video. The inclusion of the videos serves the preservation of our legitimate interests, which predominate in the context of a weighing up of interests, for an optimal marketing of our offer in accordance with Art. 6 (1) sentence 1 lit. f DSGVO.
For the purpose and scope of the data collection and the further processing and use of the data by the providers as well as their rights and options for the protection of your privacy, please refer to the privacy policy of Google https://policies.google.com/privacy.

Our online presence on Facebook
Our presence on social networks and platforms facilitates better, more active communication with our customers and prospects. We inform you about our products and ongoing promotions.
When you visit our online social media sites, your information may be collected and stored automatically for marketing research and promotional purposes. From these data so-called usage profiles are created using pseudonyms. These may be used to e.g. Place advertisements inside and outside the platforms that are allegedly in line with your interests. For this purpose, cookies are usually used on your device. These cookies store visitor behavior and the interests of users. This is gem. Art. 6 para. 1 lit. f. DSGVO the preservation of our legitimate interest in optimizing the representation of our offer and effective communication with customers and interested parties. If you are asked by the respective social media platform operators for consent (consent) to the data processing, e.g. with the help of a checkbox, the legal basis for data processing is Art. 6 para. 1 lit. a GDPR.
As far as the aforementioned social media platforms are headquartered in the US, the following applies: For the US, a decision on appropriateness of the European Commission is available. This goes back to the EU-US Privacy Shield. A current certificate for the respective company can be viewed here.
The detailed information on the processing and use of the data by the providers on their pages and a contact and your rights and options to protect your privacy, in particular opt-out options, please refer to the below linked privacy policy of the provider. If you still need help in this regard, you can contact us.
Facebook: https://www.facebook.com/about/privacy/

Data processing takes place on the basis of an agreement between jointly responsible persons in accordance with Art. 26 GDPR, which you can see here:
https://www.facebook.com/legal/terms/page_controller_addendum


Opposition possibility (opt-out):
Facebook: https://www.facebook.com/settings?tab=ads

 

10. Hotjar

After you have given your consent to marketing cookies, we use Hotjar on our website. Hotjar is operated by Hotjar Ltd. (Dragonara Business Centre, 5th Floor, Dragonara Road, Paceville St Julian's STJ 3141, Malta, Europe) and is a web analysis tool that we use to evaluate the behavior of our website visitors. Among other things, Hotjar creates heat maps (cursor movements & clicks) and visual representations that show us where and how our users move on our site and how they interact with it. Personal data is automatically analyzed and never transmitted to Hotjar's servers. You cannot be personally identified as a user of our website. Hotjar also does not pass on any data to third parties.

We use the collected data exclusively to make our website more user-friendly and to fix design errors.

The IP address (anonymized), screen size, browser information (which browser), country of the user, language setting, websites visited and date and time of access are recorded. Hotjar uses Amazon Web Services (hosting/server) for certain functions, which is why in some cases parts of the information collected can be stored on AWS servers. Anonymized and protected by confidentiality obligations.

Hotjar sets various cookies, the purpose and further information of which can be found here: Hotjar cookies

Hotjar Privacy Policy

 

11. Sending evaluation reminders by e-mail
Valuation reminder by Trusted Shops
If you give us your explicit consent in accordance with Art. 6 para. 1 sentence 1 lit. during or after your order. If you have issued a DSGVO, we will forward your e-mail address to Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Cologne (www.trustedshops.de), so that they can send you a feedback reminder by e-mail.

This consent can be withdrawn at any time by sending a message to the contact option described below or directly to Trusted Shops.

12. Contact and your rights
As a victim, you have the following rights:

according to Art. 15 GDPR, the right to demand information on the personal data processed by us in the scope specified therein;
in accordance with Art. 16 GDPR, the right to demand immediate correction of incorrect or completed personal data stored by us;
in accordance with Art. 17 DSGVO the right to demand the deletion of your personal data stored by us, unless the further processing
- to exercise the right to freedom of expression and information;
- to fulfill a legal obligation;
- for reasons of public interest or
- to assert, exercise or defend legal claims
is required;
according to Art. 18 DSGVO the right to demand the restriction of the processing of your personal data, as far as
- the accuracy of the data is disputed by you;
- the processing is unlawful, but you reject its deletion;
- we no longer need the data, but you need it to assert, exercise or defend legal claims or
- you filed an objection against the processing in accordance with Art. 21 GDPR;
pursuant to Art. 20 DSGVO the right to receive your personal data provided to us in a structured, common and machine-readable format or to request the transfer to another person responsible;
according to Art. 77 GDPR the right to complain to a supervisory authority. In general, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.

For questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data and revocation of granted consent or objection to a particular use of data, please contact us directly via the contact details in our imprint.

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Right to object
To the extent that we process personal data as explained above in order to safeguard our legitimate interests, which are predominant in the context of a weighing up of interests, you can object to this processing with effect for the future. If the processing is for the purpose of direct marketing, you can exercise this right at any time as described above. Insofar as the processing takes place for other purposes, you are only entitled to a right of objection if there are reasons that arise from your particular situation.

After exercising your right to object, we will not further process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or if the processing of the assertion, exercise or defense of Legal claims serves.

This does not apply if the processing is for direct marketing purposes. Then we will not process your personal data for this purpose.
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